Managing administrative reform : a case study of Portugal (1976-1994)
Material type: BookSeries: Public Management. Occasional Papers ; v. 2, n. 2.Publisher: Paris : OECD, 1995Description: 156 p.Subject(s): Reforma Administrativa | Modernização Administrativa | Cidadania | Agente de Mudança | Inovação | Administração Estratégica | Gestão de Pessoas | Capacitação Profissional | Descentralização Administrativa | Desconcentração Administrativa | Agente Público | Estudo de Caso | PortugalItem type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Livro Geral | Biblioteca Graciliano Ramos | Livro Geral | 1.11M2666man (Browse shelf) | 1 | Available | 10005844 |
Part I: an innovative strategy The reform process and the evolving strategy Citizen focus: a new approach Conclusions Part II: what Portugal has done Introducing change Citizen orientation Financial management Information technology Human resources Training and development Decentralisation and deconcentration Part III: general background Historical background Political and administrative structures Central management bodies Public employment Political concerns and priorities Code of administrative procedure Public service quality charter Renewing the public administration: a challenge, a commitment Facts and figures
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